Call & SMS 628-1111-5656-8
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It comprises thorough information about all the actions that you can perform on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge array of tutorial video clips describing how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, take a look at our comprehensive FAQ section, which contains questions asked by real individuals and provides practical solutions. We regulary "revamp" our FAQ section with new questions & answers in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a great team of support engineers available 24x7x365 and ready to help you with any problem. Each trouble ticket you open will be replied to within one hour (the average ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 202426

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com